PRIVACY POLICY

Elevating Parenthood, LLP: Last Updated: June 12, 2026

1. Introduction and Scope

Elevating Parenthood, LLP ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the rights and choices you have in relation to that information.

This Policy applies when you visit our website, create an account, or purchase and access our online course, The Screen Balance Program, hosted on the Kajabi platform (collectively, the “Services”).

If you are a resident of California, please see Section 13 for additional rights under California law.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you give us when you:

Create an account or enroll: your name, email address, billing address, and account credentials.
Make a purchase: payment card details are entered directly into Stripe's secure payment form. We receive a payment confirmation and billing name, but we never store your card number or CVV.
Engage with course content: any information you submit through reflection exercises, questionnaires, or self-assessment tools included in the course.
Contact us for support: your name, email address, and the content of your message.
Subscribe to our email list: your name and email address.
Complete a survey or provide feedback: any information you choose to share.

2.2 Information Generated by Your Use of the Course

When you access the course platform (Kajabi), data is automatically generated about your use, including:

Course progress and completion: which lessons you have accessed, completed, and how long you spent on each.
Assessment and quiz responses: your answers to any quizzes or exercises included in the course.
Login and access activity: when you log in, from what device and location, and how frequently you access the platform.

2.3 Information Collected Automatically (Website)

When you visit our website, we and our service providers may automatically collect:

Technical data: IP address, browser type and version, operating system, device type, and unique device identifiers.
Usage data: pages visited, time spent on pages, links clicked, and the URL that referred you to our site.
Cookies and similar technologies: see our Cookie Policy for full details.

2.4 Information from Third Parties

We may receive limited information from:

Kajabi: our course platform, which manages account registration, payments, course delivery, and built-in email communications.
Stripe: our payment processor, which confirms payment status and provides basic transaction details such as billing name and amount paid.
Analytics providers: such as Google Analytics, which provides aggregated information about how visitors interact with our website.

3. How We Use Your Information

We use your information for the following purposes:

Delivering the course: processing your enrollment, providing access to course content and materials, tracking your progress, and issuing completion records where applicable.
Processing payments: verifying and recording your purchase, issuing receipts, and handling refund requests in accordance with our refund policy.
Customer support: responding to your questions, troubleshooting technical issues, and managing support requests.
Service communications: sending order confirmations, account notices, course reminders, and important policy updates.
Marketing communications: with your consent where required by law, sending newsletters or promotional information about our courses. You may opt out at any time.
Improving our services: analyzing how users engage with our website and course content to make improvements to the experience, curriculum, and platform.
Legal compliance: maintaining records required by applicable law, including tax and accounting records.
Fraud prevention and security: detecting and preventing unauthorized access, fraudulent transactions, and other misuse of our Services.

4. How We Share Your Information

We do not sell your personal information. We share it only as described below.

4.1 Service Providers

We work with trusted third-party providers who process data on our behalf to help us operate our Services. They may only use your information for the specific purpose we have engaged them:

Kajabi: course platform, account management, payment facilitation, and email delivery (com/privacy)
Stripe: payment processing (com/privacy)
Google Analytics: website analytics (google.com/privacy)
Email service provider: for newsletters and marketing emails, where we use a service outside of Kajabi's built-in tools.

4.2 Legal and Regulatory Disclosures

We may disclose your information when required to do so by law, court order, or government authority, or when we believe in good faith that disclosure is necessary to protect the safety, rights, or property of any person.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the relevant party. We will provide notice by email or a prominent notice on our website before your information becomes subject to a different privacy policy.

5. Marketing Communications

We may send you promotional emails if you have opted in to receive them, or where we have a legitimate basis to do so as an existing customer. You can opt out of marketing emails at any time by:

Clicking the unsubscribe link in any marketing email we send; or
Emailing us at [email protected].

Opting out of marketing communications will not affect service-related emails such as order confirmations, access links, or account notices.

6. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. Please read our separate Cookie Policy for full details about the cookies in use and how to manage your preferences.

In summary, we use:

Strictly necessary cookies: required for the site to function, such as keeping you logged into your account.
Analytics cookies: to understand how visitors use our website and course platform so we can improve them.
Marketing cookies: to show relevant advertising, where applicable.

You can manage or withdraw consent to non-essential cookies at any time through our cookie consent tool or your browser settings.

7. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures including encrypted connections (HTTPS), access controls, and careful vetting of third-party service providers.

Your payment card information is handled exclusively by Stripe, a PCI-DSS-compliant payment processor, and is never transmitted to or stored by us.

While we work hard to protect your information, no method of internet transmission or electronic storage is completely secure. If you have concerns about the security of your data, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes set out in this Policy or as required by applicable law:

Account and purchase records: a minimum of seven (7) years to satisfy our tax, accounting, and legal obligations.
Course progress and activity data: for as long as your account is active and for a reasonable period afterward.
Marketing contact information: until you unsubscribe, or until we determine the information is no longer needed for its original purpose.
Customer support records: for a reasonable period following resolution of your inquiry.

When data is no longer required, we will securely delete or anonymize it.

9. Children's Privacy

Our Services are designed exclusively for adults — specifically parents and caregivers of children. While our course content is about children's screen use and family routines, the course itself is sold to and used by adults only.

We do not knowingly collect personal information from individuals under the age of 13 (or under 16 where a higher age threshold applies under applicable law). Our website and course platform are not directed at minors and we do not market to them.

If you believe that we have inadvertently collected personal information from a child, please contact us immediately at [email protected]. We will investigate and promptly delete any such information.

10. Your Rights and Choices

Regardless of where you are located, you have the following general choices in relation to your personal information:

Access and correction: you may contact us to request a copy of the personal information we hold about you or to correct inaccurate information.
Account deletion: you may request deletion of your account and associated personal information by contacting us. Note that we may retain certain information as required by law (such as purchase records).
Marketing opt-out: you may unsubscribe from marketing emails at any time using the link in any email or by contacting us.
Cookie preferences: you may manage your cookie settings at any time via our cookie consent tool or your browser settings.

Residents of California have additional rights described in Section 13 below. To make any request, please contact us using the details in Section 12.

11. Third-Party Links

Our website or course materials may include links to third-party websites, tools, or services (for example, links to research sources, parenting resources, or technology providers). These links are for your convenience only. We are not responsible for the privacy practices or content of any third-party site. We encourage you to review the privacy policy of any site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make changes, we will update the “Last Updated” date at the top of this document. For material changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of our Services after any update constitutes your acceptance of the revised Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise any of the rights described in this Policy, please contact us:

Elevating Parenthood, LLP

Address: 100 N Howard St, Suite R, Spokane, WA 99201, USA

Email: [email protected]

We will acknowledge your request promptly and respond within 30 days, or within any shorter timeframe required by applicable law.

14. Additional Information for California Residents

This section supplements our Privacy Policy and applies to residents of California. It describes our practices under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”).

Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information from California consumers:

Identifiers: name, email address, IP address, account username, and unique identifiers.
Commercial information: records of courses purchased, payment history, and transaction details.
Internet or electronic network activity: browsing history on our website, pages visited, course content accessed, and interactions with our platform.
Geolocation data: general location inferred from your IP address.
Inferences: derived from the above to understand engagement with our content and inform how we improve the course.

Sources of Personal Information

We collect personal information directly from you, automatically through your use of our Services, and from our service providers (Kajabi, Stripe, Google Analytics).

Purposes for Collection and Use

We use the above categories of personal information for the purposes described in Sections 3 and 4 of this Policy: delivering the course, processing payments, providing support, sending communications, improving our services, and complying with legal obligations.

Sale or Sharing of Personal Information

We do not sell your personal information in exchange for money. However, we may “share” certain technical data — such as cookie identifiers and browsing data — with analytics and advertising partners for purposes of cross-context behavioral advertising, as that term is defined under the CCPA. You may opt out of this sharing through our cookie consent tool or by contacting us.

Your CCPA Rights

If you are a California resident, you have the right to:

Know: request information about the categories and specific pieces of personal information we have collected about you, the sources, purposes, and categories of third parties to whom it is disclosed.
Delete: request that we delete your personal information, subject to certain exceptions permitted by law.
Correct: request correction of inaccurate personal information we hold about you.
Opt out of sale/sharing: opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
Non-discrimination: we will not discriminate against you for exercising any of your CCPA rights.

To submit a request, please contact us at [email protected] or write to us at the address in Section 13. We will verify your identity before processing your request and will respond within 45 days as required by law. You may designate an authorized agent to submit a request on your behalf, provided they supply sufficient proof of authorization.